Terms and Conditions

Last updated: 22.07.26

Welcome

These terms explain how you can use this website. By using it, you agree to them. If you don't agree, please don't use the site.

This website is run by the National Trust Tenants' Association (TANT).

Using this site

• This website is for general information and to support National Trust residential tenants
• You can browse, read, and download pages for your own personal use
• Please don't copy, reproduce, or reuse our content (text, images, logos) without asking us first
• Don't try to frame our website inside another website, or link to internal pages in a misleading way

Accounts (if applicable)

If any part of the site requires you to sign up or log in:

• Keep your login details safe and don't share them
• You're responsible for anything done under your account
• Tell us straight away if you think someone else has access to your account
• We may restrict or remove access if these terms are breached

Contacting us and complaints

• We aim to respond to queries and complaints within five working days
• Contact details are at the bottom of this page

Privacy

We take privacy seriously and handle personal data in line with UK GDPR. See our Privacy Policy for full details on what we collect and why.

Things outside our control

We won't be held responsible for delays or problems caused by events outside our reasonable control (for example, extreme weather, industrial action, or technical failures beyond our systems).

Liability

• Information on this site is provided in good faith, but we can't guarantee it's always complete, accurate, or up to date
• We're not liable for losses arising from your use of the site, except where the law doesn't allow us to limit that (for example, death, personal injury, or fraud caused by us)
• Nothing in these terms affects your statutory rights

Changes to these terms

We may update these terms from time to time. The latest version will always be on this page, and it applies from the date it's published.

Governing law

These terms are governed by English law, and any disputes will be handled by the English courts.

Contact us

National Trust Tenants' Association (TANT)

Email: IT@tantuk.org

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