Welcome to our website! Please browse this site; you will find much information that should help you and encourage you either as a Tenant-Custodian and prospective Tenant-Custodian of the National Trust.

Contact us if you wish to join the association.


If you have a lease that is for more than 20 years ,usually 49 years with a possible 50 year extension,  it is important that you look carefully at the lease as there may be onerous rent reviews after 25/49/ 75 years.

The Ground Rent could rise to a substantial figure. You may not have been advised of this when you purchased your lease.

There may be remedies for you and please contact us if you require some guidance.

help line If you have an out of hours emergency -
for example: heating breakdown,
roof damage,
or another problem that requires
an immediate solution
(but not a downed TV arial!),
then please follow these three steps:-

  • Ring the emergency out of hours contact number which can be found on page 32 of the TENANTS HANDBOOK or alternatively call your local estate manager whose contact number can be found on the same page.
  • In line with the HOUSING POLICY ring a local tradesperson to get the job done and recharge this to the National Trust.
  • If all else fails, please ring TANT's HELPLINE: 0845 463 3563 anytime, any day and we will try and assist you.
Help Line number for tenant-custodians: 0845 463 3563