The National Trust has moved all its key compliance tasks and response repairs for tenanted properties to a third party, who provides the service on the Trust’s behalf. This aims to help the coordination and quality of repairs and maintenance.
Due to the varied types of property within the National Trust’s portfolio they also have a variety of different types of tenant including long lease, assured shorthold, protected, assured, commercial and agricultural.
TANT formed the long lease branch in 2014 as a result of the discovery of a punitive ground rent referred to as the Modern Ground Rent Review that lay hidden within the terms of many NT long leases.
TANT provides help and advice to National Trust long leaseholders. Of particular importance are matters related to Modern Ground Rents and the Law Commission’s proposed leasehold reforms as they apply to long leaseholds.
New Tenant Complaints Procedure for Residential and Farming Tenants Following requests from TANT and a number of discussions and meetings, the National Trust has added a final stage to its complaints procedure so that any unresolved complaint is assessed by an external expert.
Cold and damp homes have recently come under much more scrutiny in the press alongside fuel poverty. This new interest from press and government should be welcomed because it has highlighted the terrible health impact of living in a cold, damp or mouldy home.
In a meeting with Giles Hunt (NT Land and Estates Director) in January 2022, TANT was told that the NT will be conducting rent reviews again. This followed the 2 year suspension of increases that the NT had agreed to because of the COVID-19 pandemic and lockdowns.