The National Trust have moved all its repairs and maintenance over to a centralised system. They are hoping that this will help the coordination and quality of repairs and maintenance.
Some years back TANT worked with the NT for the introduction of a complaints procedure, but it lacks a final stage of referral to an independent body. This leaves complainants with the feeling that the NT can just assess cases from its own perspective and will find in its own favour.
TANT is concerned that the National Trust appear to be taking increasing numbers of homes and converting them into holiday accommodation.
This letter outlines the recommendations that the Law Commission have now made regarding the consultation that they published last year regarding reforms to the law relating to long leases.